Return & Refund Policy
Opened fertilizers and pest-control products have handling limits — we still resolve genuine faults, courier damage, and wrong items fairly.
Clear, customer-first information
Eligible issues
Damaged in transit, wrong item shipped, or a manufacturing fault reported within 48 hours of delivery with photos.
Unopened items may qualify for exchange within 7 days if the seal is intact and the product is resale-safe.
Not eligible
Opened or partially used fertilizers, pesticides or seeds (except verified faults), change-of-mind after use, or issues reported after the window above.
Minor batch variation in colour or texture that does not affect safety or performance.
How to start
Email info@greenhub.pk or WhatsApp +92 316 4337961 with your order number, photos, and a short description.
Approved replacements or refunds are processed to the original payment method or as store credit where COD applies.
Need clarification?
Contact Green Hub if you need help understanding a policy or how it applies to an order.